West Midlands · A family-run home support company

Supporting independence. Enriching lives.

Friendly home support, companionship and trusted cleaning services across the West Midlands. The same kind faces. Here for you, always.

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✓ DBS Checked ♥ Family-Run 🛡 Fully Insured ☺ Same Trusted Faces 📍 Local West Midlands
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Family-Run
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Flexible Support
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Friendly Familiar Faces
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Easy to Contact
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Trusted Support
Our Services

The same kind faces. Whatever you need at home.

A friendly, flexible service designed around real people in real homes.

Companionship

Home Support & Companionship

The same friendly face every week. Tea, a chat, a walk, light housekeeping — the company everyone needs.

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Errands

Shopping & Errands

Supermarket runs, prescription pickups, post office, returns — practical help when family lives too far.

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Meal Prep

Meal Preparation

Fresh, home-cooked meals made in your kitchen — eaten together if you’d like, or batch-cooked for the week.

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Appointment Escorts

Appointment Escorts

GP, hospital, dentist, hairdresser — we meet at home, take you, sit with you, bring you home.

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Wellbeing Visits

Wellbeing & Outings

Park walks, garden centres, cafes, family events — life beyond the front door, with a kind hand alongside.

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Cleaning

Premium Cleaning

Regular, deep, end-of-tenancy, holiday let. Same trusted cleaner every visit. Eco option available.

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⭐ See our flagship — Monthly Mum & Dad
★ Our flagship package

Monthly Mum & Dad

A flexible monthly support package combining companionship visits, cleaning support, appointment escorts and family updates — all designed around your family’s needs.

One simple monthly plan. One trusted team. One number to call. Peace of mind for the families who can’t be there every day.

Regular companionship visits
Cleaning support included
Appointment escorts
Family updates after every visit
Same trusted team
Flexible & tailored
Request information pack & personalised quotation
Tidy & Tender companion with client
Why families choose us

The kindness is in the detail.

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Same trusted faces

Whoever starts with you, stays with you. We build real relationships, not rota chaos.

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Family-run business

We’re local, we’re family, and we treat your loved ones the way we’d treat our own.

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Warm & respectful support

Every visit honours dignity, routine and the home as it is. We adapt to you, never the other way round.

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Flexible around your needs

Hours, days, services — we shape the support around real life, not the other way round.

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Easy to contact

A real person, every working day. Phone, WhatsApp, email — whichever works for you.

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Local trusted business

A West Midlands family business serving West Midlands families. We know the streets, the GPs, the community.

Who we help

The families we visit, the homes we clean.

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Older adults

Living independently and wanting a kind hand, friendly company and a tidy home.

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Families supporting parents

Adult children who want peace of mind — and a trusted team who keeps them in the loop.

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Busy households

Working professionals and dual-income families who want their weekends back.

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Post-hospital support

Anyone returning home from hospital who needs the house ready and a friendly presence in the first week.

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Holiday let owners

Airbnb hosts and short-let landlords needing reliable, same-day turnover cleaning.

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Offices & businesses

Small offices, GP practices, salons and clinics who value reliability and discretion.

Trust & Assurance

Properly run, properly insured, properly trained.

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DBS Checked

Enhanced DBS checks on every team member before any visit. No exceptions.

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Fully Insured

Public liability, employer’s liability and professional indemnity at industry-leading levels.

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GDPR Compliant

Your data is held safely, used only to provide our services, and never sold.

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Safeguarding Committed

Level 2 safeguarding training for every team member. Named lead in place.

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Health & Safety Aware

Risk assessed on every new client. Lone-working procedures in place.

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Quality Assured

Regular client check-ins, family updates and a proper complaints procedure.

Real families. Real words.

What our clients say.

★★★★★

My mum was lonely after Dad died but wouldn’t admit it. Sarah comes every Wednesday with a smile and biscuits and Mum just lights up. I can’t thank Tidy & Tender enough.

— Helen, Sutton Coldfield · Companionship

★★★★★

We’ve had cleaners before but never one we actually looked forward to seeing. Becky is part of our week now. The house is spotless and our weekends are ours again.

— Priya, Solihull · Cleaning

★★★★★

Dad came out of hospital to a fresh house, food in the fridge and a friendly face at the door. As an only child living in London, that meant everything.

— David, Dudley · Post-hospital support

Read more stories
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Rated 5/5 by West Midlands families

Real reviews from real clients across Birmingham, Solihull, Sutton Coldfield & the wider West Midlands.

Google Reviews
Where we visit

Proudly serving the West Midlands.

A local team for local families. We don’t parachute in — we live here.

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Birmingham

City, Edgbaston, Harborne, Moseley, Bournville

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Sutton Coldfield

Four Oaks, Wylde Green, Mere Green, Boldmere

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Solihull

Shirley, Knowle, Dorridge, Olton

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Walsall

Aldridge, Streetly, Brownhills, Pelsall

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Wolverhampton

Tettenhall, Penn, Bilston, Wednesfield

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Dudley

Sedgley, Kingswinford, Black Country

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Coventry

Earlsdon, Stoke, Allesley, Finham

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Wider West Midlands

Ask — we probably cover you. Expanding fast.

Let’s care together.

A free, no-pressure conversation. We’ll listen first, understand what would help, and recommend the right support for you or someone you love.

📞 Call 07939 298 396 Request a Quotation
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📞 Call → Get a Quote